Emergency Relief Service
Based in the heart of Penrith, the Emergency Relief team supports people in crisis situations five days per week. Each year the team will:
Provide groceries, fresh and frozen food to thousands of Penrith residents
- Give away 3000+ items of clothing through Op Shop vouchers
- Process approximately 700 vouchers for Electricity, Gas, Telstra and Sydney Water bills
- Refer many to financial counselling, home budgeting support and other important services.
The Emergency Relief Service supports residents of the Penrith local government area. To see how we can assist you with emergency food or utilities vouchers please contact our office to make an appointment.
Penrith City CARE KITS Program
Launched in 2015 to provide basic personal care items to people 'when needed the most' right across the Nepean region. One partnering organisation went as far to say this has "changed the caring landscape of the city".
A variety of Kits catering for all ages from newborn infants to the elderly are supplied to Nepean Hospital social workers, Domestic Violence refuges, health centre counsellors, school chaplains, youth workers and numerous other charities and services.
To support this special initiative financially please visit the Donate Now page (donations are tax-deductible). To donate products (in small or large quantities) to be distributed in Penrith City CARE KITS please contact the WestCare team.
1000 Safe Sleeps
Emergency accommodation services are essential for ensuring the immediate and ongoing safety of people who are experiencing homelessness.
The WestCare '1000 Safe Sleeps' project provides short term crisis stays for people who are homeless as local specialised housing partners support them onto a pathway to a stable place they can call home.
A spacious living environment with meals and laundry facilities provided helps to create a safe and comfortable space during such a challenging period.
Please Note - WestCare's1000 Safe Sleeps crisis accommodation clients are placed by specialised local housing providers.
Nepean HomeStart Program
A high percentage of people taking up new housing tenancies after periods of serious homelessness have few, if any domestic possessions and very limited financial resources.
Selected local Housing Service partners apply to WestCare on behalf of qualifying high-need, previously chronically-homeless families in Penrith. If the application is successful, the aim is that the pack be provided on the first day they move into their new residence, and that while meeting some immediate needs, it can also help to create a sustainable sense of home and belonging, ultimately assisting to prevent future homelessness.
Community Connection Team
The Community Connection team extends the reach of WestCare beyond our walls out into the community, including:
- Delivering help and assistance to those in need
- Visiting isolated public housing neighbourhoods
- Hosting or serving at community events
- Partnering with other local services
One current project is the shared project 'Village Cafe' in North St Marys hosted by Penrith City Council where WestCare provides fresh fruit and vegetables to engage with the over-50 age demographic in the area.
WestCare Christmas Appeal
The financial and emotional challenges of the Christmas season can be particularly taxing for struggling families and individuals.
100% donation funded in the lead-up to Christmas by generous members of the public, school fundraisers and local businesses, the WestCare Christmas Appeal continues to provide well-received Christmas cheer to some of the most needy people in our community.
In 2016 we were able to support challenged families from high-need Nepean Hospital wards, West Connect domestic violence refuge, Prostrate Cancer Support Group, Penrith Womens Health Centre, five local primary and high schools, the Emergency Relief Service and other very grateful organisations.
The WestCare Op Shop
9:30am – 4pm Monday to Friday
10 Bringelly Road, Kingswood
The WestCare Op Shop in Bringelly Rd, Kingswood is probably a little different than most Op Shops - at least that's the feedback from regular customers!
While there is a good range of seasonal second hand clothing and goods, many people through the years have found new friends and community connection through our friendly Volunteers and the weekly morning tea etc.
Our Op Shop requires ongoing donations of clothing and small household goods so if you have items you wish to donate please drop them into the store, at Shop 2 / 10 Bringelly Rd in Kingswood or Contact Us for larger donations.
WestCare facilitates weekly Life Skills/DIY Classes at Bolwara Transitional Centre, preparing pre-release residents for their future through a range of topics designed to increase self-understanding, discover new talents and improve lifestyle decision making.
Similarly we support Chaplaincy programs and other initiatives in Cobham Juvenile Justice Centre with motivational support with creative performance activities to positively impact young offenders prior to their release into the community.
Work Development Orders
WestCare Community Services is an approved sponsor organisation for Work and Development Orders as outlined by the NSW State Debt Recovery Office. Eligible individuals may qualify to pay off part or all of their relevant fines by completing certain activities through WestCare. For more information refer to the www.SDRO.nsw.gov.au website and if eligible please contact our office.